Privacy Policy

                                                                                                  This Privacy Policy describes how your personal information is collected, used when you visit or make a purchase from visaaustralia.au (the “Site”).

                                                                                                  PERSONAL INFORMATION WE COLLECT     

                                                                                                  When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

                                                                                                  We collect Device Information using the following technologies:

                                                                                                      - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

                                                                                                      - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

                                                                                                  Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

                                                                                                  When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
                                                                                                  WHAT WE USE YOUR PERSONAL INFORMATION     

                                                                                                  We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

                                                                                                  Using customers' Personal information for the purpose of managing the database of customers and promptly handling arising situations (if any).


                                                                                                  THE SCOPE OF INFORMATION USE

                                                                                                  When necessary, we can use this Order Information to:

                                                                                                      - Communicate with you;

                                                                                                      - Screen our orders for potential risk or fraud;

                                                                                                      - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

                                                                                                     - We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

                                                                                                  Finally, the personal details that appear on this site are considered to be private and are stored safely on this company’s servers. They will NEVER be disclosed, sold or shared with third parties that may offer similar services. Information that has been processed will be deleted from our servers, which are devices that exceed the standards set by the government. All of your personal details that appear on this website are held in the strictest of confidentiality.


                                                                                                  RETENTION

                                                                                                  Customer's personal data will be retained until customers request to cancel. Custormers send the requst to the  email [email protected].


                                                                                                  WHICH PERSONS OR ORGANIZATION CAN ACCESS CUSTOMERS'S PERSONAL INFORMATION

                                                                                                  Customer agrees that, in case of necessity, the following agencies / organizations / individuals have the right to access and collect your personal information, including:

                                                                                                      - Your request to update or remove the Personal Information;

                                                                                                      - Customer Service Department & Board of Management of the company to fulfil any orders placed through the Site;

                                                                                                      - The request of the competent state agencies.


                                                                                                  ADDRESS OF STORING AND MANAGING PERSONAL INFORMATION 

                                                                                                  Company Name: AM SUSTAINABLE SOLUTIONS

                                                                                                  Hotline: +1 830 299 3232

                                                                                                  Email:  [email protected]

                                                                                                  Website: visaaustralia.au

                                                                                                  Working hour: From Monday to Sunday (24/7)


                                                                                                  ACCESS AND EDIT PERSONAL INFORMATION

                                                                                                  Consumers have the right to request checking, updating, editting or destroying their personal information by sends a email to [email protected] or calls our hotline +1 830 299 3232.

                                                                                                  When discovering that your personal information has been misused, the Custormer sends a complaint email to [email protected] or calls our hotline +1 830 299 3232 to complain and provide the evidences. Regarding the matter, the company commits to respond at the latest within 24 (twenty-four) working hours from the time of receiving the complaint (except on New Year holidays).
                                                                                                  PAYMENT SECURITY 

                                                                                                  visaaustralia.au is committed to providing the highest level of security and privacy. All transactions of user authentication including Credit/Debit Card processing are conducted using EV SSL (Extended Validation Secure Socket Layer).

                                                                                                  All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, legitimate and secure when they visit website visaaustralia.au. It helps:

                                                                                                      - Increase transaction conversion rates

                                                                                                      - Lower shopping cart abandonment

                                                                                                      - Set you apart from your competitors

                                                                                                      - Show customers you care about their security

                                                                                                      - Protect your brand from phishing schemes

                                                                                                  Our security certificate has been verified by Symantec, using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.


                                                                                                  DO NOT TRACK

                                                                                                  Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


                                                                                                  THIRD PARTY PAYMENT

                                                                                                  This Privacy Policy applies only to the site. This site may contain links to other web sites not operated or controlled by Company (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from this site do not imply that Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies. In the website we have integrated online payment tool. For ease of payment, we accept Credit/Debit Card, PayPal and direct bank transfer online and all your information protected. We recommend that you read the terms and conditions of the policy very carefully.

                                                                                                  Note: We are not responsible for the privacy policies or practices of third party payment gate.

                                                                                                  INDEMNITY

                                                                                                  We are committed to protecting customers' personal information, and minimizing unauthorized access unless it is attacked by hackers or system errors are not caused by our fault. We do not have any liability for non-compliance with this privacy policy on the part of our customers or for the leakage of customer information from other information storage systems that are not ours.


                                                                                                  CHANGES

                                                                                                  We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


                                                                                                  DISCLAIMER

                                                                                                  visaaustralia.au is a commercial website, operated by AM SUSTAINABLE SOLUTIONS. The company is not the Embassy/Consulate or the representative of any government department of New Zealand. The company is consulting services for your eTA application. Your applications and documentation will be reviewed by our company so you ensure that it has the maximum chances of getting approved by the Australia

                                                                                                  Government.


                                                                                                  CONTACT US

                                                                                                  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].